All shipments can be tracked through the USPS tracking system. Once an order has been completed and prepared for delivery, we automatically send the tracking number to the email or phone number associated with the order.
We strive for 100% customer satisfaction on all products sold on www.JuiceBoxCBD.com. We want to inform all of our customers that our shipping department is closed on Saturdays, Sundays and holidays. Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.
1. All orders placed through this web site must be shipped to the shipping address provided in your invoice.
2. We DO NOT allow will call or pick up of items for online purchases due to security reasons.
3. Multiple orders cannot be combined.
4. No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited.
5. No sales or shipping to minors, or to adults intending to distribute or resell items to minors.
6. All customers are responsible for knowing and following the laws which they reside in.
We strive to offer all of our customers the most reliable options for shipping.
All orders will be packaged within 1 to 2 business days from the date an order is placed and will be picked up by USPS or UPS the following business day, regardless of the shipping option you choose. UPS and USPS do not deliver on weekends or major holidays. Weather and other conditions can affect delivery times.
Domestic orders can take 1 to 7 business days to reach their intended destination and can be delayed due to weather or other factors that we CANNOT control. Time frames specified are only estimates from the shipping couriers and are not guaranteed.
Please remember that once a package leaves our facility, we no longer have control of the package. However, we will try our best to assist all of our customers in locating their package if it is ever lost during transit. It is up to the customer to be aware of their laws regarding ordering electronic nail systems and any other restrictions regarding any product on www.JuiceBoxCBD.com. It is always the responsibility of the customer to only order what is allowed for you to receive. For further information regarding restricted items, please email us at email@example.com
We strive to ship all orders placed from www.JuiceBoxCBD.com within one business day or 24 hours. The shipping method you choose (1-day, 2-day, ground, etc.) indicates how quickly your order will be shipped once the carrier has received the package.
All of the shipments from JuiceBoxCBD.com are shipped with no marking on the shipping box besides the shipping label. Most packages will be shipped in a 220lb kraft cardboard box or all white bubble poly mailer.
We strive to protect our customers and prevent fraudulent charges. Our credit card processing system requires that all of the credit card processing information is 100% correct to complete a transaction. If your card gets declined, we recommend double-checking the billing information or paying with PayPal.
If you see a charge on your credit card or bank account after a transaction was declined, it will not be completed. The charge is just a verification ping and will be reversed entirely withing 1-2 business days. If it takes longer then 2-3 business days, we recommend you to call your bank or credit card company and ask them to make the funds available.
Please email us at firstname.lastname@example.org, and a representative will send contact back within 24-48 hours. Once the return package arrives at our warehouse, we will issue a refund or exchange. Depending on the time frame and condition of the product, we may apply up to a 15% restocking fee.
We currently offer wholesale prices and shipping directly from our website. All wholesale orders can be placed directly off our website once a wholesale application and account have been made and aproved. If you are interested in wholesale prices, please fill out the form on this link.
We currently offer distributor prices and shipping directly from our website. All wholesale distributor orders can be placed directly off our website once a distributor application and account has been approved. All products have a minimum order of 100 to reach distribution prices. If you are interested in wholesale prices, please fill out the application on this link.